Privacy Policy

Privacy Policy

Effective Date: August 4, 2026

Riya Interior Pvt. Ltd. (“Riya Interior”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, submit an enquiry, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us or request our services, we may collect:

  • Full Name

  • Mobile Number

  • Email Address

  • Project Address or Location

  • City and State

  • Property Type

  • Budget and Project Requirements

  • Any other information voluntarily shared by you

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Referring Website

  • Pages Visited

  • Time Spent on the Website

  • Date and Time of Visit

This information helps us improve the performance, usability, and security of our website.

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and consultation requests.

  • Provide quotations and project proposals.

  • Deliver interior design and renovation services.

  • Contact you regarding your project.

  • Improve our website and customer experience.

  • Send important updates related to our services.

  • Maintain internal records.

  • Comply with legal and regulatory obligations.

We do not sell your personal information to third parties.

3. Marketing Communications

With your consent or where permitted by applicable law, we may contact you via:

  • Phone Calls

  • SMS

  • WhatsApp

  • Email

You may opt out of promotional communications at any time by contacting us or following the unsubscribe instructions included in our emails where applicable.

4. Cookies

Our website may use cookies and similar technologies to:

  • Improve website functionality.

  • Understand visitor behaviour.

  • Measure website traffic.

  • Enhance user experience.

  • Support analytics and advertising services.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect information such as pages visited, session duration, device type, and approximate geographic location.

This information is used only for analytics and website improvement.

6. Google Ads and Meta Advertising

We may use Google Ads, Meta (Facebook and Instagram), and similar advertising platforms to promote our services.

These platforms may use cookies, pixels, or similar technologies to:

  • Measure advertising performance.

  • Improve campaign effectiveness.

  • Deliver relevant advertisements.

  • Build remarketing audiences.

These technologies do not provide us with access to your passwords, payment information, or other confidential account credentials.

7. Sharing of Information

We may share your information only when necessary with:

  • Employees and authorised representatives.

  • Service providers assisting with business operations.

  • Technology and analytics providers.

  • Government authorities when required by law.

We do not sell, rent, or trade your personal information.

8. Data Security

We implement reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, misuse, disclosure, alteration, or destruction.

While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing personal information.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services.

  • Maintain business records.

  • Resolve disputes.

  • Comply with legal obligations.

11. Your Rights

Subject to applicable law, you may request to:

  • Access your personal information.

  • Correct inaccurate information.

  • Update your details.

  • Request deletion of your personal information where legally permissible.

  • Withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below.

12. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page along with the updated effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact us:

Riya Interior Pvt. Ltd.

Address:
#599, 3rd Cross, 7th Main,
CBI Road, RT Nagar,
Bangalore – 560032, Karnataka, India

Phone: +91 98867 90520

Email: Ashly@riyainterior.com

Website: https://riyainterior.com

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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